Tag Archives: VoIP

The Top Challenges of VoIP and How to Overcome Them

The Top Challenges of VoIP and How to Overcome Them

Voice over Internet Protocol (VoIP) technology has been prescribed as a cure-all for business communication, especially in recent years. Driven primarily by the significant cost savings associated with the technology, small to mid-sized businesses (SMBs) have been quick to adopt this technology. While its popularity continues to grow many businesses have found that there are…Continue reading →

Not All Hosted Phones Are Created Equal

Not All Hosted Phones Are Created Equal

It’s becoming increasingly more difficult to navigate the technology labyrinth of the modern world. Every week brings a new SaaS product, gadget, widget, or term which has no agreed upon definition. One of the areas this is true is in regards to hosted phones. What it’s important to understand is that the term “hosted phones”…Continue reading →

6 Steps to Make the Most of Your Communications Investment

6 Steps to Make the Most of Your Communications Investment

Technology is changing rapidly. But, when it comes to Unified Communications and Collaboration (UCC), there are easy steps you can take to ensure your investments are primed for the long-run.  No matter what tomorrow brings, here are six steps to follow to make the most of your UCC investment and ensure a better path forward…Continue reading →

10 Ways to Improve Your Customer Satisfaction

10 Ways to Improve Your Customer Satisfaction

Business competition in today’s economy is fierce! What’s more, your customers expect the highest level of customer care. You and your staff need to be reachable, professional, and customer focused all the time – no matter where you are. But is your phone system serving you like you serve your customers? Use this checklist to…Continue reading →

3 Ways Your Phone System Could Enhance Your Control

3 Ways Your Phone System Could Enhance Your Control

You’ve realized your current phone system no longer meets your growing business needs. So, you do what any savvy business person does – you research your options. You know you need a phone system that will minimize disruptions and integrate with your current applications. You also want to control how you use, manage, and pay…Continue reading →

4 MAJOR Improvements Your Business Phone System Needs

4 MAJOR Improvements Your Business Phone System Needs

You might think, “My phone system is working, that’s all that really matters.” But in today’s business environment, that’s simply not true! Thinking all you need is a dial tone could be preventing your business from communicating effectively both internally AND externally. If you’re still using a legacy PBX system, your phones aren’t meeting the…Continue reading →

From Self-Driving Cars to Self-Driving WANs

From Self-Driving Cars to Self-Driving WANs

We realize that the idea of a ‘Self-driving’ WAN could seem like science fiction. But if you think of the visions propelling companies like Google, Tesla and Amazon, you can begin to realize how big an impact artificial intelligence (AI) will have in the next few years, both on our personal lives—and the way IT…Continue reading →

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