Priority Communications offers the most comprehensive Warranty and Support Programs in the telecommunication industry.
Emergency Response
Our team of technicians is on call for emergencies 24 hours a day, 7 days a week, 365 days a year.
Remote System Programming
System programming or changes that can be handled remotely is included at no additional charge.
Training
Unlimited station user and administration training are included with our Maintenance Program.
Telco Assistance
We will assist in reporting and rectifying any telco problems that your system may experience.
The “Custom” Priority Communications Support Program
In addition to equipment failures, our program covers:
- Software problems
- “No trouble found”
- Wiring and cabling problems
- Telco problems
- Additional customer training
- Interfacing with telephone and long distance companies
- Replacement of defective base cords and handset cords
- Free remote programming
- Annual service review
- Annual testing and preventive maintenance
- Free consultation and software design
- Local and long distance audits and recommendations
The Best Support Program in the Industry!
*Note: Our service guarantee applies only to customers who have purchased their system and installation from Priority Communications.
