Category Archives: Phone System Administration

Why Hosted VoIP Is Great for Small Businesses

Why Hosted VoIP Is Great for Small Businesses

Hosted Voice over Internet Protocol (VoIP) is experiencing tremendous adoption by small to mid-sized businesses. A number of distinct benefits such as superior quality of service, reduction of cost, flexibility, built-in business continuity and advanced applications are driving the demand for hosted VoIP technology. Unlike a traditional phone system, hosted VoIP requires no on-site PBX…Continue reading →

Cloud Voice Makes Small Companies Look Like Big Business

Cloud Voice Makes Small Companies Look Like Big Business

Small businesses have been drawn to VoIP technology because of the substantial cost savings they gain when making the switch. However, as VoIP has continued to evolve over the years and moved into the “cloud”, small businesses have begun to leverage VoIP in new ways to gain competitive advantages in their respective industries. The growth…Continue reading →

4 MAJOR Improvements Your Business Phone System Needs

4 MAJOR Improvements Your Business Phone System Needs

You might think, “My phone system is working, that’s all that really matters.” But in today’s business environment, that’s simply not true! Thinking all you need is a dial tone could be preventing your business from communicating effectively both internally AND externally. If you’re still using a legacy PBX system, your phones aren’t meeting the…Continue reading →

From Self-Driving Cars to Self-Driving WANs

From Self-Driving Cars to Self-Driving WANs

We realize that the idea of a ‘Self-driving’ WAN could seem like science fiction. But if you think of the visions propelling companies like Google, Tesla and Amazon, you can begin to realize how big an impact artificial intelligence (AI) will have in the next few years, both on our personal lives—and the way IT…Continue reading →

13 Basic Ways to Boost Security in 2017

13 Basic Ways to Boost Security in 2017

2017 Security Forecasts As technology continues to change at the rate of lightning speed, it’s no surprise cyber security is a growing concern. But according to 2017 technology trend forecasters, security isn’t just an increasing issue – it’s THE issue. Niel Nickolaisen, Chief Technology Officer at O.C. Tanner Co., forecasts cyber security as an IT…Continue reading →

Adjusting IT Focus: How Cloud Can Get IT Back in the Board Room

Adjusting IT Focus: How Cloud Can Get IT Back in the Board Room

Many IT directors spend their days fielding various requests from the business staff their teams support: That marketing rep who accidentally deleted a whole series of important files and wants to know if they can be retrieved immediately That operations guy who is constantly streaming the latest viral videos, chewing up large amounts of bandwidth…Continue reading →

How to Overcome 4 Common Communications Challenges with Cloud

How to Overcome 4 Common Communications Challenges with Cloud

Businesses today face many challenges, from continuous technology changes to the disconnect that can happen between your business and your clientele because of those technological advancements. Consumers today expect a lot. Because of the internet, and the ability to access it from almost anywhere, consumers do their research. They expect answers and they expect them…Continue reading →

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