Tag Archives: UC

How Unified Communications is Enabling Digital Transformation?

How Unified Communications is Enabling Digital Transformation?

Unified Communications is a term that has been around for a while now. Kind of like the term “convergence” back in the mid 2000’s, technology has progressed to make Unified Communications more of a norm than a new idea. However, there are still ways technology is advancing that make communications even more unified. Recently, video…Continue reading →

10 Ways to Improve Your Customer Satisfaction

10 Ways to Improve Your Customer Satisfaction

Business competition in today’s economy is fierce! What’s more, your customers expect the highest level of customer care. You and your staff need to be reachable, professional, and customer focused all the time – no matter where you are. But is your phone system serving you like you serve your customers? Use this checklist to…Continue reading →

3 Ways Your Phone System Could Enhance Your Control

3 Ways Your Phone System Could Enhance Your Control

You’ve realized your current phone system no longer meets your growing business needs. So, you do what any savvy business person does – you research your options. You know you need a phone system that will minimize disruptions and integrate with your current applications. You also want to control how you use, manage, and pay…Continue reading →

4 MAJOR Improvements Your Business Phone System Needs

4 MAJOR Improvements Your Business Phone System Needs

You might think, “My phone system is working, that’s all that really matters.” But in today’s business environment, that’s simply not true! Thinking all you need is a dial tone could be preventing your business from communicating effectively both internally AND externally. If you’re still using a legacy PBX system, your phones aren’t meeting the…Continue reading →

13 Basic Ways to Boost Security in 2017

13 Basic Ways to Boost Security in 2017

2017 Security Forecasts As technology continues to change at the rate of lightning speed, it’s no surprise cyber security is a growing concern. But according to 2017 technology trend forecasters, security isn’t just an increasing issue – it’s THE issue. Niel Nickolaisen, Chief Technology Officer at O.C. Tanner Co., forecasts cyber security as an IT…Continue reading →

Adjusting IT Focus: How Cloud Can Get IT Back in the Board Room

Adjusting IT Focus: How Cloud Can Get IT Back in the Board Room

Many IT directors spend their days fielding various requests from the business staff their teams support: That marketing rep who accidentally deleted a whole series of important files and wants to know if they can be retrieved immediately That operations guy who is constantly streaming the latest viral videos, chewing up large amounts of bandwidth…Continue reading →

How to Overcome 4 Common Communications Challenges with Cloud

How to Overcome 4 Common Communications Challenges with Cloud

Businesses today face many challenges, from continuous technology changes to the disconnect that can happen between your business and your clientele because of those technological advancements. Consumers today expect a lot. Because of the internet, and the ability to access it from almost anywhere, consumers do their research. They expect answers and they expect them…Continue reading →

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