Tag Archives: customer

Do What You Love

Do What You Love

A 2015 survey found that 25% of business owners fall ill from being stressed and overworked. This probably doesn’t come as a surprise for the business owners out there, but it highlights a growing problem for business owners: how to keep up with the increasingly hectic pace of change in business. Business owners get into…Continue reading →

Why Are You In Business?

Why Are You In Business?

It’s 2019. Another year gone, another year of potential ahead. Most businesses take this time to announce new goals, launch new initiatives, and really focus on what they want to accomplish in the coming year. There’s an interesting statistic about new year’s resolutions. 80% of them are abandoned by early February. 80% of new year’s…Continue reading →

We’ve all “heard” it before…

We’ve all “heard” it before…

If I asked you, “what is the opposite of talking?” What would you say? Most people will say, “listening.” At first glance, that appears true. In fact, it is true that listening is the opposite of talking. But here’s my next question. When you aren’t talking, are you listening? Most people say that when they…Continue reading →

10 Ways to Improve Your Customer Satisfaction

10 Ways to Improve Your Customer Satisfaction

Business competition in today’s economy is fierce! What’s more, your customers expect the highest level of customer care. You and your staff need to be reachable, professional, and customer focused all the time – no matter where you are. But is your phone system serving you like you serve your customers? Use this checklist to…Continue reading →

3 Ways Your Phone System Could Enhance Your Control

3 Ways Your Phone System Could Enhance Your Control

You’ve realized your current phone system no longer meets your growing business needs. So, you do what any savvy business person does – you research your options. You know you need a phone system that will minimize disruptions and integrate with your current applications. You also want to control how you use, manage, and pay…Continue reading →

4 MAJOR Improvements Your Business Phone System Needs

4 MAJOR Improvements Your Business Phone System Needs

You might think, “My phone system is working, that’s all that really matters.” But in today’s business environment, that’s simply not true! Thinking all you need is a dial tone could be preventing your business from communicating effectively both internally AND externally. If you’re still using a legacy PBX system, your phones aren’t meeting the…Continue reading →

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