Hosted Voice over Internet Protocol (VoIP) is experiencing tremendous adoption by small to mid-sized businesses. A number of distinct benefits such as superior quality of service, reduction of cost, flexibility, built-in business continuity and advanced applications are driving the demand for hosted VoIP technology. Unlike a traditional phone system, hosted VoIP requires no on-site PBX…… Continue reading →
Small businesses have been drawn to VoIP technology because of the substantial cost savings they gain when making the switch. However, as VoIP has continued to evolve over the years and moved into the “cloud”, small businesses have begun to leverage VoIP in new ways to gain competitive advantages in their respective industries. The growth…… Continue reading →
With the appeal of enhanced office productivity and increased profitability, it’s no surprise that this technology has taken off. As the benefits of cloud voice continue to stack up, many small and mid-sized businesses are wondering how to choose the right solution. A3 Communications outlines the five most important aspects to consider when evaluating cloud…… Continue reading →
Unified Communications is a term that has been around for a while now. Kind of like the term “convergence” back in the mid 2000’s, technology has progressed to make Unified Communications more of a norm than a new idea. However, there are still ways technology is advancing that make communications even more unified. Recently, video…… Continue reading →
It’s becoming increasingly more difficult to navigate the technology labyrinth of the modern world. Every week brings a new SaaS product, gadget, widget, or term which has no agreed upon definition. One of the areas this is true is in regards to hosted phones. What it’s important to understand is that the term “hosted phones”…… Continue reading →
A 2015 survey found that 25% of business owners fall ill from being stressed and overworked. This probably doesn’t come as a surprise for the business owners out there, but it highlights a growing problem for business owners: how to keep up with the increasingly hectic pace of change in business. Business owners get into…… Continue reading →
We’re coming down to the end of the year. We all know what that means. There will be Christmas parties and holiday parties and end-of-year celebrations. For most people, these parties are a big deal. Maybe the in-laws are coming over, or kids are back for college break, or the grandkids will be visiting. Whatever…… Continue reading →
These days communication is more and more referred in terms of technology. Apps are helping us “communicate” better. Social media is how we “communicate.” Video chat and screen sharing are forms of “communication.” The reality is that communication is fundamentally human. It is personal, interpersonal, and organic. What we are oftentimes doing when we use…… Continue reading →
There was a term that used to be widely used in the IT industry. That term was “security through obscurity.” “Security through obscurity” was the idea that people who were interested in hacking into a company or stealing data would only be interested in going after the big guys. Companies like Walmart, Target, Equifax, etc……… Continue reading →
If I asked you, “what is the opposite of talking?” What would you say? Most people will say, “listening.” At first glance, that appears true. In fact, it is true that listening is the opposite of talking. But here’s my next question. When you aren’t talking, are you listening? Most people say that when they…… Continue reading →
