With the appeal of enhanced office productivity and increased profitability, it’s no surprise that this technology has taken off. As the benefits of cloud voice continue to stack up, many small and mid-sized businesses are wondering how to choose the right solution. A3 Communications outlines the five most important aspects to consider when evaluating cloud…… Continue reading →
A 2015 survey found that 25% of business owners fall ill from being stressed and overworked. This probably doesn’t come as a surprise for the business owners out there, but it highlights a growing problem for business owners: how to keep up with the increasingly hectic pace of change in business. Business owners get into…… Continue reading →
It’s 2019. Another year gone, another year of potential ahead. Most businesses take this time to announce new goals, launch new initiatives, and really focus on what they want to accomplish in the coming year. There’s an interesting statistic about new year’s resolutions. 80% of them are abandoned by early February. 80% of new year’s…… Continue reading →
These days communication is more and more referred in terms of technology. Apps are helping us “communicate” better. Social media is how we “communicate.” Video chat and screen sharing are forms of “communication.” The reality is that communication is fundamentally human. It is personal, interpersonal, and organic. What we are oftentimes doing when we use…… Continue reading →
If I asked you, “what is the opposite of talking?” What would you say? Most people will say, “listening.” At first glance, that appears true. In fact, it is true that listening is the opposite of talking. But here’s my next question. When you aren’t talking, are you listening? Most people say that when they…… Continue reading →
From what I hear, it’s supposed to make my life better. I hear it’s supposed to make me more efficient with my time, more productive, more educated and more connected to the people around me. I don’t know about you, but it seems like, more often than not, technology isn’t doing those things for me…… Continue reading →
We’re hearing about big data for a reason: Many organizations believe it will be transformative for their business. In a survey last year, IDG found that 78 percent of IT decision-makers “agree or strongly agree that the collection and analysis of big data have the potential to fundamentally change the way their company does business…… Continue reading →
If you make money using the phone, then your phone system needs to be a business enabler – not an inhibitor. Your prospects must be able to reach you in a timely manner. Your customers need to be able to find you – whether you’re at the front desk, in a meeting, or outside the…… Continue reading →
Business competition in today’s economy is fierce! What’s more, your customers expect the highest level of customer care. You and your staff need to be reachable, professional, and customer focused all the time – no matter where you are. But is your phone system serving you like you serve your customers? Use this checklist to…… Continue reading →
You’ve realized your current phone system no longer meets your growing business needs. So, you do what any savvy business person does – you research your options. You know you need a phone system that will minimize disruptions and integrate with your current applications. You also want to control how you use, manage, and pay…… Continue reading →
