Small businesses have been drawn to VoIP technology because of the substantial cost savings they gain when making the switch. However, as VoIP has continued to evolve over the years and moved into the “cloud”, small businesses have begun to leverage VoIP in new ways to gain competitive advantages in their respective industries. The growth…… Continue reading →
With the appeal of enhanced office productivity and increased profitability, it’s no surprise that this technology has taken off. As the benefits of cloud voice continue to stack up, many small and mid-sized businesses are wondering how to choose the right solution. A3 Communications outlines the five most important aspects to consider when evaluating cloud…… Continue reading →
Unified Communications is a term that has been around for a while now. Kind of like the term “convergence” back in the mid 2000’s, technology has progressed to make Unified Communications more of a norm than a new idea. However, there are still ways technology is advancing that make communications even more unified. Recently, video…… Continue reading →
A 2015 survey found that 25% of business owners fall ill from being stressed and overworked. This probably doesn’t come as a surprise for the business owners out there, but it highlights a growing problem for business owners: how to keep up with the increasingly hectic pace of change in business. Business owners get into…… Continue reading →
It’s 2019. Another year gone, another year of potential ahead. Most businesses take this time to announce new goals, launch new initiatives, and really focus on what they want to accomplish in the coming year. There’s an interesting statistic about new year’s resolutions. 80% of them are abandoned by early February. 80% of new year’s…… Continue reading →
These days communication is more and more referred in terms of technology. Apps are helping us “communicate” better. Social media is how we “communicate.” Video chat and screen sharing are forms of “communication.” The reality is that communication is fundamentally human. It is personal, interpersonal, and organic. What we are oftentimes doing when we use…… Continue reading →
There was a term that used to be widely used in the IT industry. That term was “security through obscurity.” “Security through obscurity” was the idea that people who were interested in hacking into a company or stealing data would only be interested in going after the big guys. Companies like Walmart, Target, Equifax, etc……… Continue reading →
If the millennials all had their way (and I’m one of them) there wouldn’t be offices anymore. Remote work is catching on in a big way, but there is still a hesitancy among more traditionally-minded business owners. There’s a big question everyone is asking. “Is it all just hype? Or does it really make a…… Continue reading →
If I asked you, “what is the opposite of talking?” What would you say? Most people will say, “listening.” At first glance, that appears true. In fact, it is true that listening is the opposite of talking. But here’s my next question. When you aren’t talking, are you listening? Most people say that when they…… Continue reading →
You’ve realized your current phone system no longer meets your growing business needs. So, you do what any savvy business person does – you research your options. You know you need a phone system that will minimize disruptions and integrate with your current applications. You also want to control how you use, manage, and pay…… Continue reading →
