With the appeal of enhanced office productivity and increased profitability, it’s no surprise that this technology has taken off. As the benefits of cloud voice continue to stack up, many small and mid-sized businesses are wondering how to choose the right solution. A3 Communications outlines the five most important aspects to consider when evaluating cloud…… Continue reading →
A 2015 survey found that 25% of business owners fall ill from being stressed and overworked. This probably doesn’t come as a surprise for the business owners out there, but it highlights a growing problem for business owners: how to keep up with the increasingly hectic pace of change in business. Business owners get into…… Continue reading →
It’s 2019. Another year gone, another year of potential ahead. Most businesses take this time to announce new goals, launch new initiatives, and really focus on what they want to accomplish in the coming year. There’s an interesting statistic about new year’s resolutions. 80% of them are abandoned by early February. 80% of new year’s…… Continue reading →
These days communication is more and more referred in terms of technology. Apps are helping us “communicate” better. Social media is how we “communicate.” Video chat and screen sharing are forms of “communication.” The reality is that communication is fundamentally human. It is personal, interpersonal, and organic. What we are oftentimes doing when we use…… Continue reading →
There was a term that used to be widely used in the IT industry. That term was “security through obscurity.” “Security through obscurity” was the idea that people who were interested in hacking into a company or stealing data would only be interested in going after the big guys. Companies like Walmart, Target, Equifax, etc……… Continue reading →
If the millennials all had their way (and I’m one of them) there wouldn’t be offices anymore. Remote work is catching on in a big way, but there is still a hesitancy among more traditionally-minded business owners. There’s a big question everyone is asking. “Is it all just hype? Or does it really make a…… Continue reading →
When it comes to professional services and products, the majority of businesses assume that price is the most important factor in making a decision. Of course, there are many different reasons for why this is the case. The most obvious one, however, is that most of the marketing and sales messages we are exposed to…… Continue reading →
From what I hear, it’s supposed to make my life better. I hear it’s supposed to make me more efficient with my time, more productive, more educated and more connected to the people around me. I don’t know about you, but it seems like, more often than not, technology isn’t doing those things for me…… Continue reading →
If you make money using the phone, then your phone system needs to be a business enabler – not an inhibitor. Your prospects must be able to reach you in a timely manner. Your customers need to be able to find you – whether you’re at the front desk, in a meeting, or outside the…… Continue reading →
Business competition in today’s economy is fierce! What’s more, your customers expect the highest level of customer care. You and your staff need to be reachable, professional, and customer focused all the time – no matter where you are. But is your phone system serving you like you serve your customers? Use this checklist to…… Continue reading →
